Please visit our dedicated claims process page here
If your travel company or airline has cancelled your booking due to the coronavirus outbreak, it is their responsibility to offer you either alternative options or a refund.
We can either:
At Ski Club Travel Insurance, we are passionate about providing the best customer service possible. Given the changing advice, travel restrictions and evolving COVID-19 situation, as you can imagine, our teams have been overwhelmed and need a little time to respond to everyone.
We are working hard to support you all; please bear with us and do watch this website for further updates. We will post all our news and updates here and so this should give you all the answers you need.
To ensure we can prioritise help to customers who are currently abroad, please only contact us directly if:
If you’d like to find out any more about your policy, please fill in the form below. Please be aware that due to the outbreak and it’s effect on the travel industry, this may take longer to respond to than usual.
If you need to start a claim or have a claims query, please use our Claims Contact Form further down the page.