How to make a claim
IF YOU OR YOUR PERSONAL REPRESENTATIVE NEED TO MAKE A CLAIM:
Please ring and ask for a claim form as soon as possible after an event which you may want to claim for.
The telephone number is 0845 122 3280
The phone line is open 24 hours, 365 days a year if you need to make a claim. We may record or monitor calls for training purposes or to improve the quality of our service.
Fill in the claim form and return it with the relevant documents listed below, this policy and your insurance schedule.
All the certificates, accounts, receipts, information and evidence you send must be in the form we ask for.
Always send originals and not photocopies.
You must pay any costs involved in providing these documents.
Please do not send any documents until you send in your claim form.
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